What is ProTrending?
ProTrending is a platform where fans can discover the latest fashion trends as well as explore original branded merchandise exclusively designed by their favorite pro! We are a full service merchandise company that Pros use to design, manufacture, and ship their products to fans and companies across the globe. Products are made and come directly from our Los Angeles factory. If you need customer service at any time please email email@example.com and in the header of the email make sure to specify which brand you are referring to.
How long does shipping take?
Our hours of operation for both shipping and customer service are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major USA holidays. Orders will usually ship with in 2-3 business days after you order, however during high demand it could take as long as 4-5 business days. This does not include the time spent in transit!
*NOTE: during new releases, holidays, etc. there can be an additional 3-4 business days of processing time.
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
- What delivery method you select
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
DOMESTIC & INTERNATIONAL SHIPPING:
- USPS Standard Shipping: 4-8 Business Days
- USPS International Shipping: 9-15 Business Days
(Does NOT account for time spent at customs, border inspection facilities, etc):
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
How much is shipping?
- Standard Shipping is $6.75
- International Shipping is $15.00
We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.